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Case Study: Maverick Networks achieves near-100% UC uptime and reduced support costs with Mitel MarWatch
A Mitel Case Study
Maverick networks navigates its customers to success with Marwatch
Maverick Networks, a California-based Mitel Gold Exclusive Partner founded in 2003, delivers phone systems, network services and cabling to enterprise and manufacturing customers. Their clients needed a way to protect Mitel UC investments and ensure maximum uptime amid increasingly complex networks, but lacked an early-warning system to detect predictive faults and voice-quality issues before they caused service disruptions.
Maverick implemented MarWatch fault & performance management to provide secure remote access, 24/7 monitoring and flexible alerts (email, SMS, Twitter, SNMP), with more than 10 customer deployments in three months. This enabled faster, proactive detection and remote troubleshooting, reducing costly onsite visits, improving uptime toward 100% and earning positive feedback from customers such as Kleen Blast.
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Maverick Networks
Aaron Lee
President