Case Study: Ideal Integrations achieves integrated virtual voice communications and reduced TCO with Mitel Virtual Solutions

Integrator stays ahead of the competition with Mitel Virtual Solutions

Ideal Integrations, a 30‑employee Pittsburgh consulting firm known for LAN/WAN and early adoption of virtualization, needed to stay ahead of competitors by offering virtualized solutions that include real‑time voice. Voice had been a market stumbling block until Mitel Virtual Solutions running on VMware vSphere — selected for its virtualization characteristics, affordability, and partnership with Prime Communications — made telephony on a virtual host possible.

Ideal deployed Virtual Mitel Communications Director (vMCD) on VMware vSphere across its Pittsburgh and Chicago data centers, gaining up to two‑thirds lower hardware costs, about 50% reductions in rack space and energy, improved reliability with fast host failover and snapshot-based recovery, simpler disaster recovery across SANs, and enhanced mobility via Mitel Dynamic Extension. The rollout simplified the network, lowered TCO, and gave Ideal a competitive edge by enabling customers to integrate voice into their virtual datacenters and reallocate savings to innovation.

Ideal Integrations

Christopher Fox

Director of Technology