Case Study: Jessie May achieves reliable, scalable communications with Mitel Connect

Jessie May - Customer Case Study

Jessie May is a Children’s Hospice at Home service near Bristol providing care for terminally ill children. Housed in an old school building with thick walls and an outdated legacy phone system, the charity faced poor connectivity and needed a scalable, modern telephony platform as it expanded office space and services.

Blackstar Solutions recommended and deployed Mitel Connect, migrating 30+ extensions to an IP platform with minimal downtime, staff training and remote management. The new system delivered faster, more reliable communications, message pickup from any phone, seamless mobile integration for nurses, remote access for staff, cost savings on lines and calls, and the resilience and scalability to support future growth.

Jessie May

Jayne Short

Office Manager