Case Study: Central Technology Services achieves spontaneous, cost-effective multimedia collaboration and reduced travel with Mitel UC360 Collaboration Point

Central Technology Services - Customer Case Study

Central Bancompany — with over 100 years in banking and 13 affiliated banks at 140 locations across Missouri, Kansas, Illinois and Oklahoma — relies on Central Technology Services (CTS) in Jefferson City to deliver IT support. CTS faced a growing need to give geographically dispersed executives an easy, natural way to hold spontaneous multimedia meetings that boost productivity and reduce costly travel, without imposing expensive or locked-down systems.

CTS became an early adopter of the Mitel UC360 Collaboration Point, deploying units that were simple to set up, passed security testing, and interoperated with existing SIP-based systems and non‑Mitel hardware. UC360 brings multi‑party audio/video and presentation capability into personal office meeting spaces, enabling ad‑hoc collaboration, cutting travel costs, and delivering rich multimedia at a fraction of the cost of traditional room systems while allowing hardware flexibility and standardization.

Central Technology Services

Rick DeClerk

Manager of Network Communications