Mitel
256 Case Studies
A Mitel Case Study
JobsInTheUS.com, a nationwide network of state-specific job boards led by CEO Saïd Eastman, faced an urgent challenge: rebuild its entire business communications infrastructure for a fully remote workforce in under two weeks during the pandemic, while ensuring a seamless, user-transparent transition and enterprise-class capabilities on a small-business budget.
Mitel deployed MiCloud Connect with 6940 IP phones and softphone support, completing the migration in less than two weeks despite COVID-19 constraints. The new platform improved voice quality, enabled easy switching between desk and mobile/softphone use, and unlocked call-auditing insights—while cutting communications costs by about 15% and positioning JobsInTheUS.com to expand its call center capabilities.
Saïd Eastman
Chief Executive Officer