Mitel
256 Case Studies
A Mitel Case Study
Atlas International, a California-based medical supplies provider, needed to modernize communications after its aging Nortel PBX became hard to maintain and couldn’t support remote employees. A first cloud attempt failed due to reliance on third-party hardware, so Atlas sought a single-vendor solution with features like hot desking and presence to improve flexibility and ease of use.
Atlas implemented Mitel MiCloud, which delivered presence-enabled productivity, hot-desk connectivity for home and office working, simple handsets for fast onboarding, and reliable uptime. The result was smoother collaboration, improved remote access, and a confident recommendation from Atlas’s IT manager for Mitel’s cloud VOIP solution.
Bob Holkan
IT Manager