Case Study: WorldHotels achieves global, cost-saving cloud communications with Mitel

WorldHotels - Customer Case Study

Worldhotels, an exclusive group of 450 independent hotels operating in 250 destinations across 65 countries with 135 staff in 36 locations, needed a modern communications platform. With employees spread across time zones, limited office space, and legacy phone systems, the company required 24/7 accessibility, mobility and the ability to integrate existing numbers (including a transition to Skype for Business) without incurring roaming or high maintenance costs.

Worldhotels deployed Mitel MiCloud Connect with a mobile app on Interoute’s Cloud, completing implementation rapidly. The cloud solution cut connection and maintenance costs (projected two‑thirds savings in Frankfurt), delivered seamless global reach, intuitive user and admin experience, freed up physical space, and provided scalable, company‑wide flexibility.

WorldHotels

Alban Differenz

Senior Specialist Business Analysis, Performance and IT