Case Study: ONG&ONG achieves scalable, cost-saving global communications with Mitel

ONG&ONG plans for the future with Mitel

ONG&ONG is a Singapore‑based, multi‑discipline architectural consultancy with about 600 staff across Asia and the USA. Rapid expansion and frequent off‑site work left its legacy phone systems at capacity, creating a need for a more flexible, cost‑controlled communications platform to support international collaboration and remote employees.

ONG&ONG selected Radiance and Mitel, deploying MiVoice Business, Unified Communicator (desktop and mobile), Teleworker and Audio & Web Conferencing on its VMware datacentre, with a staged rollout of IP handsets and softphones. The solution simplified administration, enabled a fast office relocation, improved conferencing and off‑site reachability via Dynamic Extension, and cut international call costs by about 5% while giving the firm a scalable platform for future growth.

ONG&ONG

Ong Yu-Phing

IT Director