Case Study: Lovejoy Independent School District achieves faster emergency response and reliable campus communication with Mitel IP phone system and 911 notification solution

Lovejoy Independent School District - Customer Case Study

Lovejoy Independent School District, a six‑campus district in Collin County, Texas, needed to replace an unsupported Nortel phone system that limited voicemail and call logging, interrupted classrooms, and offered no quick way to identify or notify the right people during emergencies.

The district deployed 750 Mitel IP phones with Mitel’s 911 notification solution, DID numbers, meeting‑mode scheduling, improved voicemail with email/.WAV delivery, conferencing and on‑site hosting. The result was faster, targeted emergency alerts, fewer in‑class distractions, simpler web-based management that reduced IT complexity, and more reliable, efficient communication across all campuses.

Lovejoy Independent School District

Dennis Womack

Assistant Superintendent of Operations