Case Study: Across Health Home Care achieves 50% more nursing hours and faster remote response with Mitel MiCloud Connect and Teamwork

Across Health Home Care - Customer Case Study

Across Health Home Care is a family-owned provider of in-home nursing and therapy for children across the Dallas/Fort Worth area. With a rapidly growing, dispersed workforce, the company struggled to communicate securely and coordinate nurses, administrators, patients and families while meeting HIPAA requirements.

By deploying MiCloud Connect and Mitel Teamwork, Across Health Home Care gave staff reliable, secure tools for calling, collaboration and staff tracking, plus call routing and forwarding for rapid response. The solution enabled easy remote orientation, expanded capacity—resulting in a 50% increase in nursing hours—and faster, more efficient care for more patients.

Across Health Home Care

Jessica Reva

CEO/Administrator