Case Study: Children’s Hospital of Eastern Ontario (CHEO) achieves reliable telethon operations and fast volunteer training with Mitel

Children’s Hospital of Eastern Ontario (CHEO) - Customer Case Study

Mitel partnered with the Children’s Hospital of Eastern Ontario (CHEO) to support its annual 24-hour telethon—a critical fundraiser that raised a record $8 million in 2016. CHEO needed an extremely reliable phone system that could handle high call volumes and be intuitive enough for rapidly trained volunteers so the event could continue without technical disruptions.

Mitel delivered dependable, easy-to-use phone solutions that volunteers can learn quickly and rely on under pressure. The result: the telethon runs smoothly every year with all phones operating as expected, training dozens of volunteers is fast and simple, and CHEO can continue raising funds for equipment, research and support programs.

Children’s Hospital of Eastern Ontario (CHEO)

Kevin Keohane

President and Chief Executive Officer