Case Study: Gearhiser, Peters, Elliott & Cannon, PLLC achieves improved efficiency, productivity and business continuity with Mitel MiCloud Connect

Gearhiser, Peters, Elliott & Cannon, PLLC - Customer Case Study

Gearhiser, Peters, Elliott & Cannon, PLLC is a Chattanooga-based law firm founded in 1974. Faced with an aging on-premises phone system that was costly to maintain, ill-suited to changing workflows and unable to support remote work needs, the firm needed a more reliable, flexible communications solution to avoid downtime and improve staff productivity.

The firm deployed Mitel MiVoice 6920 IP phones with the MiCloud Connect cloud-hosted PBX. Moving to the cloud eliminated on-site maintenance risks, simplified administration and made it easy to adapt call routing and workflows. Advanced collaboration and mobility features improved accessibility for attorneys and staff, boosting efficiency, enabling seamless remote work and increasing billable productivity.

Gearhiser, Peters, Elliott & Cannon, PLLC

Patti Russell

Network Administrator