Case Study: Michael Johnson Performance achieves global coaching collaboration and improved customer experience with Mitel

Michael Johnson Performance - Customer Case Study

Michael Johnson Performance Center, based in McKinney, Texas and founded by four-time Olympic gold medalist Michael Johnson, is a sports and entertainment training organization with geographically dispersed staff and athletes. Facing an unsupported, outdated Nortel phone system and limited awareness of how modern communications could support its growing, high-performance business, MJP needed a reliable platform to connect coaches, employees and clients and to reflect its gold-standard technology expectations.

Mitel implemented MiCloud Office, MiContact Center and MiTeam to provide a consistent, high-performance communications platform across locations. The deployment enabled more personal connections and higher-quality collaboration worldwide, faster access to customer information via CRM integrations and productivity apps, and confidence in a scalable, future-ready system that grows with the business.

Michael Johnson Performance

Michael Johnson

Founder & President