Case Study: GNBank achieves lower communication costs and faster remote readiness with Mitel

GNBank saves nearly $50,000 a year with Mitel

GNBank, a family-owned bank serving communities in Kansas and Southeastern Colorado, faced challenges due to its lack of a centralized communications system. With a collection of separate and aging PBX systems across its branches, the bank struggled with integration, poor call quality, and expensive, difficult-to-manage support. Mitel provided a solution to unify their communications.

Mitel implemented its MiVoice Business, MiCollab, and 6900IP Phone Series solutions. This provided reliable call control and voicemail features, increased operational efficiency, and enabled seamless remote work during COVID-19. The most significant result was substantial cost savings, with the bank citing nearly $50,000 in annual savings from utilizing Mitel's full functionality.

GNBank

John Vulgamore

VP of Technology, GNBank