Case Study: Best Western Premier Mariemont Inn improves guest communications with Mitel MiVoice Office 400

Best Western Premier Mariemont Inn - Customer Case Study

The Best Western Premier Mariemont Inn, a boutique hotel, faced significant challenges with an unreliable cloud-based phone system that prevented guests from reliably contacting the front desk. To ensure clear and consistent communication, they partnered with Mitel to implement a dependable on-premise solution, the MiVoice Office 400 system.

Working with Mitel and their partner, the hotel seamlessly transitioned to the new system. The Mitel solution integrated with the property's management system, driving staff efficiency and rapid room turnover to optimize occupancy. The result is a highly reliable communications platform that melds modern convenience with the hotel's historic charm, with the flexibility to adopt a hosted solution in the future.

Best Western Premier Mariemont Inn

Bill Spinnenweber

Best Western Premier Mariemont Inn