New Relic B2B Case Studies & Customer Successes

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New Relic is a software analytics company that makes sense of billions of metrics about millions of applications in real time. New Relic's comprehensive SaaS-based solution provides one powerful interface for web and native mobile applications and consolidates the performance monitoring data for any chosen technology in your environment. New Relic's 90,000 customers use their cloud solution every day to optimize more than 200 billion metrics for 3 million applications.

Case Studies

Showing 276 New Relic Customer Success Stories

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140 Proof achieves lightning-fast (30ms) social ad serving with New Relic

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20 Minutes achieves faster, more stable publishing platform with New Relic

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27Global reduces DevOps toil and accelerates time to market with New Relic

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99designs achieves peak site performance and faster issue resolution with New Relic

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AB InBev improves MTTR by 80%

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ABS-CBN reduces achieves 98-99.5% uptime with automated incident alerts

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Accedo delivers video streaming insights at scale

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The Access Group takes alert noise down by 99% to focus on innovation and shipping

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Achievers hits SLA uptime of 99.95% with service level management

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Acko slashes costs by 20% with New Relic

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Advanced Computer Software Limited achieves 25% faster application performance in 60 days with New Relic

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Aeromexico gets real-time data on digital channels and customer experience

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Ajaib gives investors the fastest possible trades

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Alkami achieves 1.5M-user scale and sub-200ms response times with New Relic

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amaysim achieves scalable growth and improved customer experience with New Relic

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American Eagle Outfitters achieves seamless omni-channel shopping experience and real-time performance visibility with New Relic

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Anheuser-Busch InBev achieves 80% faster incident resolution and major mobile & cloud performance gains with New Relic

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Ansarada achieves 90% improvement in MTTR with New Relic

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What the ANZ App does to monitor its users in real time

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AO.com achieves smooth scaling and improved customer experience with New Relic

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Apperian achieves faster issue resolution and end-to-end mobile app performance insight with New Relic

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AppFolio achieves industry-leading uptime and faster feature delivery with New Relic

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Applicake achieves faster issue resolution and cost-effective scaling with New Relic

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Atlassian achieves enterprise-scale, 24x7 SaaS performance monitoring and superior service delivery with New Relic

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Australia Post achieves rapid scaling to manage pandemic-driven parcel surge with New Relic Observability

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Auto & General achieves streamlined online experience and real-time infrastructure visibility with New Relic

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Banco de Crédito e Inversiones (BCI) scales MACH to millions and cuts errors to 0% with New Relic

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Banco Inter sees into digital customer experience

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Bangkok Bank achieves scalable, always-on mobile and digital banking amid explosive growth with New Relic

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Basecone (Accounting SaaS) achieves seamless scaling and high availability with New Relic

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Bax Music achieves faster troubleshooting and unified Kubernetes observability with New Relic

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BeenVerified achieves faster, more reliable deployments and sub-100ms response times with New Relic

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Benevity reduces MTTD by 67%

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BetTech Gaming achieves improved service delivery and platform availability with New Relic

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Bigbasket slashes infrastructure costs by 35%

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Bionic Advertising Systems achieves 93% faster page loads and enhanced user experience with New Relic

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BlackLine achieves faster SaaS performance and proactive issue detection with New Relic

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BlackLine automates accounting with predictable pricing

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BlazeMeter wins new business and delivers real-time analytics with New Relic

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Bleacher Report achieves continuous peak performance during traffic surges with New Relic

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Bleacher Report achieves faster performance and reduced downtime with New Relic

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BliBli (Indonesia e‑commerce) achieves end-to-end observability, faster deployments and 30% cloud cost reduction with New Relic

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BloomThat achieves proactive issue detection and dramatically faster page loads with New Relic Synthetics

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BMSIX achieves end-to-end cloud application visibility and performance optimization with New Relic

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Boozt Designs Top Online Fashion Experience with Help from New Relic

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Bringmeister achieves an optimized online grocery experience and 99.995% uptime with New Relic

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CafePress achieves deep application visibility and faster cloud migration with New Relic

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CancerCare achieves faster, more reliable website performance and higher team productivity with New Relic

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CanvasPop achieves microsecond-level application response times with New Relic

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Capillary Technologies achieves seamless CX and instant observability for global retail customers with New Relic

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Caremerge achieves optimized senior healthcare app performance and scalable, secure operations with New Relic

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CarRentals.com achieves operational excellence through continuous measurement with New Relic

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Carsales.com.au achieves faster deployments, reduced outages, and improved customer experience with New Relic

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Cash Converters achieves holistic visibility across 400 servers and 135 applications with New Relic

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Catholic Schools NSW achieves 75% faster issue resolution and improved reliability with New Relic

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Cellulant achieves rapid growth and peak performance with New Relic

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Cencosud creates an observability center to accelerate business transformation across 5 countries

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Cencosud creates an observability center to accelerate business transformation across 5 countries

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Centers for Medicare and Medicaid Services achieves 75% faster mean time to resolution and biweekly releases with New Relic

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Chegg achieves 88% MTTR reduction and reliable student experiences with New Relic

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Cinchcast achieves 40% faster site performance with New Relic

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Code.org achieves massive scale—supporting 500,000 users per hour and 15 million users in one week with New Relic

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Condé Nast achieves 70% faster video response times and 60% reduction in mean time to resolution with New Relic

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Confused.com achieves nearly £100,000 in potential annual savings and cuts troubleshooting from days to minutes with New Relic

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Constant Contact achieves improved reliability and faster time-to-market with New Relic

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Costa Coffee achieves proactive performance visibility and SLA compliance with New Relic

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Credit Sense Saves on AWS Bill and Achieves 80% Reduction in MTTD with New Relic

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Culture Amp achieves faster feature delivery—from weeks to hours—with New Relic

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CURE (nonprofit children’s surgical network) eliminates mystery outages and boosts web and mobile performance with New Relic

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CURE International achieves 3x faster website performance and major cost savings with New Relic

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Darwinbox reduces MTTR by 40% and errors by 35% with New Relic

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Dedalus achieves secure, scalable cloud migrations and rapid troubleshooting with New Relic

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DeinDeal achieves real-time performance visibility and faster issue resolution for flash-sale e-commerce with New Relic

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Delivery Hero achieves real-time system visibility and a 71% Kubernetes cost reduction with New Relic

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Despegar.com achieves developer visibility, faster error resolution, and reduced operating costs with New Relic

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Discovery Education achieves faster issue resolution and improved application performance with New Relic

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DNN Corp. achieves higher customer satisfaction and performance visibility with New Relic

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Domain achieves faster cloud migration, DevOps enablement and improved mobile ratings with New Relic

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Domino’s makes fast pizza delivery even faster.

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ELMS LN achieves reliable, scalable online learning during peak testing with New Relic

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Elsevier consolidates tools and moves to the cloud

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Entrata reduces severe incidents to 0 following successful cloud migration

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Envato Reduces Server Costs by 60% and Accelerates Development with New Relic

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EveryMatrix achieves high availability and superior player experience with New Relic

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EveryMatrix fuels year-on-year growth with business insights

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Expedia Affiliate Network achieves 50% faster mean-time-to-resolution with New Relic

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Fairfax Media achieves faster issue resolution and optimized digital performance with New Relic

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Fanzter achieves spot-on real-time performance and faster page loads with New Relic

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FARFETCH improves Core Web Vitals by 40%

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Fashiolista achieves near-real-time site visibility and instant issue resolution with New Relic

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FiftyThree achieves faster issue resolution and deep Node.js performance visibility with New Relic

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Find.Jobs optimizes 30,000 websites, boosts revenue 20%, and cuts logging costs with New Relic One

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FIT Radio achieves faster troubleshooting and 99.999% uptime with New Relic

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Flight Centre elevates omnichannel to one source of truth

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FlightStats achieves improved travel experiences for millions and $300K+ in savings with New Relic

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Fog Creek Software achieves 50% faster server response times and full-stack .NET visibility with New Relic

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France Télévisions achieves real-time performance visibility and happier digital audiences with New Relic

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Fynd reduces MTTD from hours to minutes with New Relic

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Gandhi Bookstores achieves consistently great customer experience and faster incident resolution with New Relic

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Getir makes every minute count with observability

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Gett reduces MTTR by 50%

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GiftCard.com achieves 25% seasonal compute cost savings with New Relic

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Global Processing uses New Relic AI for fast engineer onboarding

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Grindr achieves scalable, optimized performance and faster troubleshooting with New Relic

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When you’re as successful as Groupon, app performance is always top of mind

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Grupo Vocento sees application performance in real time

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H&R Block Canada achieves trouble-free online tax filing and higher acceptance rates with New Relic

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Halodoc achieves 40% improvement on app performance

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Nordstromrack.com HauteLook Reduces Downtime by 80% Using New Relic Insights

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HealthifyMe improves app performance, decreases cost by 10%

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Hearst achieves rapid incident response and faster feature delivery with New Relic

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HolidayCheck achieves minutes-level issue resolution and faster releases with New Relic

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HOOQ achieves 40% faster response times and optimized infrastructure with New Relic

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HotelTonight relies on New Relic for application monitoring and performance management as company accelerates growth and expansion

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HT Digital optimises performance for its 250m monthly users

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Infiniti achieves proactive performance visibility and high availability during public-sector AWS migration with New Relic

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Infomedia Cuts Cloud Costs by 40% Using New Relic

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Informa brings industry-leading events and publications to life

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Insurance Australia Group achieves accelerated digital transformation and real-time observability with New Relic

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How IGS cut costs while improving monitoring

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Irish Distillers achieves always-on, high-performing websites with New Relic

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iTesso achieves better Azure utilization and cost savings with New Relic

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ITV achieves seamless, risk-free modernisation of £1.7B ad revenue systems with New Relic

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KCOM achieves intelligent capacity management and improved application performance in AWS with New Relic

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Kissht cuts observability costs by 25% with New Relic

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Kiva connects more lenders to borrowers through faster, more reliable platform performance with New Relic

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Kmart achieves 99.9% uptime with APM, browser and synthetics

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Kogan Achieves Hyper Growth and Increased Sales While Leveraging Dashboards From New Relic

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Koneksa fuels medical research with observability

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Kurt Geiger on improving Core Web Vitals

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Kwarter achieves comprehensive end-to-end platform visibility and reduced infrastructure costs with New Relic

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Lending Club boosts customer experience and performance during daily traffic spikes with New Relic

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Liazon achieves real-time performance visibility and proactive optimization with New Relic

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Lightbox achieves 10x faster response time with New Relic

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Lose It! Delivers a Scalable and Compelling Weight Loss Experience with New Relic and CloudBees

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Luisaviaroma achieves real-time site performance insights and faster deployments with New Relic

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Lyst achieves proactive performance monitoring and faster issue resolution with New Relic

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Manheim achieves scalable, high-performance online and mobile growth with New Relic

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Mashable achieves superior performance for 40M monthly page views with New Relic RPM

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Mercado Libre achieves rapid decentralized scaling and real-time performance visibility with New Relic

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Mercado Libre achieves near-zero errors, sub-50ms response times, and 20% infrastructure cost savings with New Relic

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MetaPack boosts availability to 99.96% and accelerates troubleshooting with New Relic

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Migros (Swiss retail cooperative) achieves reliable hybrid-environment performance with New Relic

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Milkbasket increases team efficiency by 40% with APM and alerts

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Miniclip achieves $500K in cloud savings and faster issue resolution with New Relic

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Mirego achieves real-time detection of mobile API errors and 4x faster MTTR with New Relic

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MLBAM (Major League Baseball Advanced Media) achieves seamless, world-class fan experiences and end-to-end visibility with New Relic

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Moda Operandi achieves faster site performance and frequent safe deployments with New Relic

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Mondia Media speeds product development and improves user experience with New Relic

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Morningstar achieves serverless speed and instant operational visibility with New Relic

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Move, Inc. achieves continuous deployment and reduces production errors by 82% with New Relic

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Movember scales to meet global demand and maintain uptime with New Relic

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movingimage cuts Kubernetes costs by 50%

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mPokket centralises digital intelligence analytics and telemetry

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MultiPlan achieves 56% reduction in average response time with New Relic

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Mural.ly achieves rapid scalability and real-time performance monitoring with New Relic

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National Informatics Centre scales India’s Aarogya Setu to 140M users and ensures reliability with New Relic

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Business travel super app Navan reaches 100 deployments per day

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Nesine manages traffic bursts to triumph digital customer experience

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Netshoes achieves 30% faster problem resolution and optimized website performance with New Relic

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News UK achieves unified, real-time visibility and faster incident resolution with New Relic

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Next Update achieves improved availability and 30% faster page performance with New Relic

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Nike achieves faster eCommerce performance and reduced MTTR with New Relic

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Nimble achieves real-time observability and faster conversions with New Relic

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Norwegian Cruise Line achieves website stability and zero downtime with New Relic

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Nulogy achieves a 50% reduction in average response time with New Relic

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Obama for America achieves 90% faster app performance with New Relic

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Ocado Technology achieves confident cloud migration, full-stack visibility and £100,000 annual savings with New Relic

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Onefootball achieves 80% fewer incidents and tournament‑scale performance with New Relic

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Open Financial Technologies consolidates to cut errors by 90%

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Open Universities Australia achieves proactive, end-to-end monitoring and faster issue resolution with New Relic

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OSN (Entertainment Network) achieves 75% faster critical app performance and 71% faster response times with New Relic

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OuiCar improves response time by 40% on the backend

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Pantheon achieves a zero-failure migration of 200,000+ websites to Google Cloud with New Relic

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Paper Culture achieves 24x7 availability and faster issue resolution with New Relic

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Pharmacy2U responds to surges with quality customer experience

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Phlexglobal achieves real-time performance visibility and faster issue resolution for its eTMF on Azure with New Relic

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PicPay cuts incidents by 65% with alerts and telemetry data

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Pivotal achieves simple, scalable app monitoring and faster releases with New Relic

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Pixable achieves faster bug detection and optimized mobile/web performance with New Relic

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Planet Sports achieves faster, more reliable e-commerce performance with New Relic

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Postman runs on New Relic to create a strong digital customer experience

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Powerfleet achieves accelerated AWS migration and end-to-end visibility with New Relic

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Quizlet achieves real-time performance visibility and faster issue resolution with New Relic

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REA Group achieves faster time-to-market and real-time application insight with New Relic

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ReachLocal achieves faster issue resolution and improved client experience with New Relic

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REI achieves up to 20% faster digital performance and 50% fewer production incidents with New Relic

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Rent the Runway Transforms Retail with Analytics-Driven Model Supported by New Relic

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RimuHosting achieves reliable 24/7 performance for thousands of servers with New Relic

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Riot Games achieves centralized observability and improved player experience with New Relic

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Riskified cuts transaction response times 75% and scales reliably with New Relic

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Royal Society of Chemistry gets a global view of real-user monitoring

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Rumble Entertainment achieves 1,000 times faster production issue diagnosis with New Relic

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RunKeeper achieves faster troubleshooting and 4x hosting cost savings with New Relic

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RunSignUp achieves reliable, high-performance online race registration and 99.9%+ uptime with New Relic

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Ryanair achieves real-time performance visibility and faster issue resolution with New Relic

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SBS streams 28 million hours of content with dashboards, synthetics and APM

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Schawk Digital Solutions (SDS) cuts issue-identification time 75% and saves 3 FTEs/year with New Relic

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Scopely drives revenue by reducing API response time with New Relic

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Scripps Networks achieves rapid cloud migration and dramatically faster service delivery with New Relic

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How Seismic applies observability to a global, multicloud platform

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Serko - Customer Case Study

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Seven achieves 100% uptime with APM and browser monitoring

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Share Now achieves real-time observability and rapid growth with New Relic

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Shoto achieves faster development and end-to-end mobile visibility with New Relic

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Shutterstock protects customer information and gains efficiency by standardizing on New Relic

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Simplesurance improves e-commerce insurance platform performance and uptime with New Relic

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Skullcandy achieves faster, more reliable eCommerce launches with New Relic

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Skyscanner pairs open standards with observability

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Sli.do prevents outages and boosts audience engagement with New Relic

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Smartbox Group manages peak sales and ensures seamless AWS cloud performance with New Relic

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Smartpatient achieves real-time availability and performance visibility for MyTherapy with New Relic APM

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Solware achieves scalable growth and improved customer experience with New Relic

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Sonatype (operator of the Maven Central repository) achieves real-time visibility and reliable performance with New Relic

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SoundCloud achieves high-performance scaling and rapid issue resolution with New Relic

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Southern Cross Austereo slashes open source costs by 50%

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SpanishDict achieves faster site performance and pinpointed code-level insights with New Relic

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Sportamore achieves reliable site performance and confident continuous deployments with New Relic

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Sportradar empowers its open source and DevOps culture with observability

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Sqills achieves rapid growth, seamless AWS migration, and end-to-end performance visibility with New Relic

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StatusPage.io achieves market foothold and reduces support tickets with New Relic

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Swiggy serves up sizzling orders, digital convenience masterclass with New Relic

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Tableau Software achieves unified metric visibility and faster issue resolution with New Relic

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Talentsoft achieves scalable global growth and full application-performance visibility with New Relic

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Tandem Bank achieves 47% performance gains and end-to-end customer and technology visibility with New Relic

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Mobile messaging company Tango achieves greater agility across a complex global environment with New Relic

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Tapjoy achieves optimal performance for 450M monthly users and major infrastructure cost savings with New Relic

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Teaching Channel achieves fast, reliable website performance with New Relic

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Telenor Group achieves full-stack visibility and better user experience with New Relic

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The Access Group takes alert noise down by 99% to focus on innovation and shipping

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Ticketfly reduces errors by 98%, slashes response time and boosts customer satisfaction with New Relic Platform

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Tokopedia achieves end-to-end observability to maintain e-commerce pole position

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Topgolf scales operations and improves guest experience with New Relic

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All-in-one observability platform for Toyota’s “TORO” to accelerate a full model change to a mobility company

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Smartphones hold the keys to your car a better user experience for Toyota’s car sharing service TOYOTA SHARE

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Trainline achieves 95% error reduction and accelerates release cycles with New Relic

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Trek Bicycle achieves faster development cycles and a 0.4% error rate with New Relic

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Trek Medics increases ability to respond to emergency incidents 9x

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Tribune Technology achieves real-time monitoring of 50+ web properties with New Relic

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True Digital Group achieves streaming success and full-stack observability with New Relic

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Trulia achieves faster troubleshooting and improved web & mobile performance with New Relic

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Turo improves response time by 40% on the backend

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Uken Games achieves scalable global performance and faster issue resolution with New Relic

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University of South Australia achieves exceptional online learning experience during COVID-19 with New Relic

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Unwired Revolution achieves full visibility into enterprise server and mobile app performance with New Relic

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Vault Health reduces MTTR to under 15 minutes

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Veracode achieves faster, secure application delivery and improved performance with New Relic

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Verizon extends observability to the network edge with Pixie

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Viewpoint achieves 57% monitoring cost savings and slashes alert noise with New Relic One

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Virtuo improves MTTR with logs in context

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Vocento achieves accelerated DevOps transformation and real-time observability with New Relic

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Voices.com achieves 50% faster application response times and quicker bug resolution with New Relic

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Warby Parker achieves 50% faster load times with New Relic

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Watch Duty's real-time data model in wildfire emergencies

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Watsi achieves reliable, optimized global medical crowdfunding performance with New Relic

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We2o transforms online philanthropy and increases donor engagement with New Relic

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Wellcentive achieves nearly 90% reduction in application response time with New Relic

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William Hill improves MTTR by 80%

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WinZO elevates gaming experience with insights from New Relic

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Wix achieves rapid DevOps transformation and improved app performance with New Relic

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Wooga scales to 1M+ daily users and reduces hosting costs with New Relic RPM

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Workiva achieves unified observability and faster incident resolution with New Relic One

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Work Market Sees Application Performance and Internal Collaboration Soar After Deploying New Relic

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World Kinect reduces troubleshooting from 1 hour to 15 minutes

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WOW air achieves real-time performance visibility and reliable scaling for high-traffic campaigns with New Relic

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Yellow Pages Group achieves 20% application performance improvement with New Relic

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Yodle achieves 400+ monthly deployments and safer releases with New Relic

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ZAP achieves faster incident resolution and reduced cloud costs with New Relic

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Zapier achieves unified analytics and faster issue resolution with New Relic

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Zendesk achieves real-time performance visibility and faster issue resolution with New Relic

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ZenHub ships software faster and cuts troubleshooting time with New Relic One

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ZestMoney achieves fast, reliable, and scalable EMI services across India with New Relic

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Zip Co achieves rapid incident resolution and increased uptime with New Relic Observability

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Zoosk achieves reduced Mean Time to Flirt (MTTF) and increased user engagement with New Relic

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Zumba Fitness achieves superior global online customer experience and scalable performance with New Relic

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ZURB achieves high-performance web apps and real-time performance visibility with New Relic RPM

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