Case Study: Shoto achieves faster development and end-to-end mobile visibility with New Relic

Shoto Lives Up to Its Promise of Connecting the World Thanks to New Relic

Shoto, a San Francisco startup founded in 2013, offers a private iOS and Android app that automatically groups and shares photos to connect friends and family. As the team grew, its lightweight analytics couldn’t explain slow network requests or crashes, leaving engineers without the end-to-end visibility they needed to prioritize work and ensure a fast, simple user experience.

Shoto implemented New Relic APM and New Relic Mobile (and migrated core services to AWS), gaining crash reporting and full-stack visibility from app through network to backend. That insight sped development, improved global performance (including faster S3 access), helped validate feature uptake, and enabled better allocation of engineering resources—resulting in greater agility and a more reliable mobile experience.

Shoto

Brian Norton

Co-founder and Chief Hacker