Case Study: Basecone (Accounting SaaS) achieves seamless scaling and high availability with New Relic

Basecone correlates data to pinpoint issues

Basecone, a Netherlands-based accounting SaaS (part of Wolters Kluwer) serving 100,000+ companies and 1,800+ accounting firms, needed to modernize its platform to support rapid growth and expansion into new markets. After migrating from on‑premises to AWS and planning a move to serverless, the company faced the challenge of reliably managing cloud infrastructure and ensuring high availability for time‑sensitive financial processing.

By adopting New Relic for full observability, Basecone gained a single source of truth across its AWS environment, enabling faster root‑cause identification, proactive issue resolution and reduced mean time to resolution. The result: more reliable service for customers, real‑time visibility for operations and customer success teams, and a scalable foundation and shared dashboards to support serverless migration and business expansion.

Basecone

Lorenzo Moretti

Chief Technology Officer