Case Study: Onefootball achieves 80% fewer incidents and tournament‑scale performance with New Relic

Onefootball reduces incidents and frees up developer time

Onefootball is a Berlin‑based media platform reaching more than 10 million fans monthly with news, scores, and video. Rapid user growth and traffic spikes of up to fivefold during major events exposed scalability and stability problems—journalists and fans experienced slowdowns and outages—and the team lacked application‑level visibility in the cloud, which led to long troubleshooting times and unnecessary over‑scaling.

Onefootball migrated to Kubernetes and deployed New Relic’s full‑stack monitoring (APM, Infrastructure, Mobile, Insights) to gain deep visibility into applications and the Kubernetes environment, added load testing and paid down technical debt, and organized cross‑functional on‑call shifts for events. The result: incidents fell by 80%, developer troubleshooting time dropped by 40%, MTTR fell from 400 to 30, stability and performance improved for users, and the platform scaled for major tournaments while keeping cloud spend flat.

Onefootball

Holger Hammel

Vice Pesident of Engineering