Case Study: Unwired Revolution achieves full visibility into enterprise server and mobile app performance with New Relic

Unwired Revolution Gains Full Visibility into Enterprise Environments with Server Side and Mobile App Monitoring from New Relic

Unwired Revolution, a Phoenix-based mobile solutions integrator founded in 1996, builds on-premise enterprise apps (like DocLink and an MDM tool) that integrate with clients’ .NET, SQL Server and SharePoint environments. During pilots they faced intermittent, hard-to-reproduce server errors and performance issues that logs and debug traces couldn’t quickly diagnose, making proactive troubleshooting difficult without burdening clients.

They deployed New Relic’s server and mobile app monitoring—installed in minutes with no firewall exceptions—and gained per-transaction visibility (including .NET exception traces) from both server and client perspectives. This let the team identify root causes within hours instead of days or weeks, drastically reducing developer/support time, improving app performance and user experience, and enabling faster, more confident enterprise rollouts.

Unwired Revolution

Matt Vlasach

Director