New Relic
287 Case Studies
A New Relic Case Study
DeinDeal, a major Swiss e-commerce site, faces the daily challenge of handling massive, predictable traffic spikes from its morning newsletter flash sales, which are critical to its business. To maintain uptime and a seamless customer experience, they needed to prevent bottlenecks and quickly resolve issues across their increasingly complex environment. They implemented the New Relic platform to gain a unified, real-time view of their entire system.
Using New Relic, the team gained a single-pane-of-glass view for monitoring their applications, mobile apps, and backend infrastructure. This allowed them to proactively detect anomalies, identify root causes, and improve performance. New Relic provided crucial visibility that led to immediate results, including fixing persistent mobile app bugs, reducing mean time to repair, and ultimately delivering a higher quality of service that supports their goal of a seamless customer experience.