Case Study: HotelTonight speeds issue resolution and improves app performance with New Relic

HotelTonight relies on New Relic for application monitoring and performance management as company accelerates growth and expansion

HotelTonight, a mobile and web-based e-commerce company, needed to rapidly build, launch, and monitor its hotel booking application to handle significant traffic spikes and ensure a reliable customer experience. Facing an ambitious launch deadline, the challenge was to quickly isolate and resolve performance issues without having to build their own monitoring tools. To meet this challenge, they turned to New Relic for its application performance management solution.

The solution implemented by New Relic provided a comprehensive dashboard for real-time monitoring and performance troubleshooting. This enabled the HotelTonight team to quickly identify and fix problems, often in under an hour, and optimize their code to double the speed of a key API call. The measurable impact for their customers was receiving hotel choices twice as fast, directly improving the user experience. The result for the internal team was a significant productivity boost, giving them more time to focus on development and expansion. New Relic provided the essential monitoring and performance management infrastructure for their success.

Hotel Tonight

Chris Bailey

Co-Founder and CTO