Case Study: Domino’s Pizza UK achieves faster delivery with New Relic

Domino’s makes fast pizza delivery even faster.

Domino’s Pizza UK & Ireland needed to future-proof its digital platform and support rapid growth while modernizing its application architecture. As a high-technology delivery business, it wanted better observability across its SRE function to monitor golden signals and key customer journeys, and it used New Relic to help manage these needs.

New Relic provided a single portal for codifying SLI configurations, tracking SLO compliance, and monitoring error budgets, giving Domino’s clearer visibility into service health. This helped the team maintain a 99.6% availability target and ultimately deliver pizzas to customers faster.

Domino's Pizza

Patrick Hyland

Senior Engineering Manager