Case Study: France Télévisions achieves real-time performance visibility and happier digital audiences with New Relic

France Télévisions Keeps Its Digital Audience Happy with Help from New Relic

France Télévisions, the French public national broadcaster reaching millions across TV and digital (about 18 million unique monthly visitors and billions of video views), faced a growing need to ensure strong software performance and a smooth customer experience as more viewers shifted to web and mobile. The Numérique (digital) department, led by deputy CTO Guillaume Postaire, needed end-to-end visibility into infrastructure and applications to support its digital transformation and continuous deployment goals.

The team adopted the New Relic Digital Intelligence Platform—including APM, Browser, Mobile, Synthetics, Insights, and Infrastructure—to gain real-time, shared performance data. That visibility let teams quickly pinpoint and fix issues (for example, a database migration proxy problem), eliminate finger-pointing between dev and ops, accelerate bug resolution, and confidently support continuous deployment and ongoing digital growth.

France Televisions

Guillaume Postaire

Deputy Chief Technology Officer, Infrastructure and Architecture