Case Study: Groupon improves app performance and monitoring with New Relic

When you’re as successful as Groupon, app performance is always top of mind

Groupon, a global e-commerce marketplace offering daily deals, faced the challenge of managing explosive, unpredictable traffic surges on its Ruby on Rails application. These traffic bursts, often doubling or tripling normal volume during major promotions, required the engineering team to be constantly ready to ensure app performance and availability with no advance notice. To meet this challenge, they implemented New Relic RPM for 24x7 application monitoring.

The New Relic solution provided the team with a comprehensive, real-time view of application performance, including response times and database queries. This enabled them to quickly identify and drill into the root cause of any potential issues before they impacted customers. New Relic was instrumental in significantly increasing the team's operational efficiency, allowing them to proactively manage application health and confidently prepare for future high-traffic events.

Groupon

Shinji Kuwayama

Director of Engineering