Case Study: AppFolio achieves industry-leading uptime and faster feature delivery with New Relic

New Relic Helps AppFolio Be the Software that Businesses Love to Use

AppFolio is a Santa Barbara–based SaaS company (~250 employees) that provides cloud property management and legal practice software used by thousands of small and mid-sized businesses. To deliver on its “100% SAFE” promise (secure, available, fast, easy) and to scale close UX–engineering collaboration, AppFolio needed richer, actionable performance and usage data to inform product decisions, measure adoption, and confidently roll out new features.

By deploying New Relic APM, Insights, Browser and Plugins, AppFolio gained end-to-end visibility from browser to database and powerful visual analytics for usage and feature adoption. The result was industry-leading uptime, faster delivery (as many as a dozen features every two weeks), improved prioritization and decision-making, safer beta rollouts, and the ability to provision and scale based on real customer behavior.

AppFolio

Eric Hawkins

Director of Engineering