Case Study: Moda Operandi achieves faster site performance and frequent safe deployments with New Relic

Moda Operandi Enjoys the Luxury of Deep Data

Moda Operandi is a New York–based luxury online fashion retailer (<200 employees) that reimagined designer trunk shows by letting customers pre-order high‑end runway pieces. Because average orders are large and the site constantly launches new trunk shows and features, customers demand flawless, fast experiences and the team needed to tightly manage payments, frequent deployments, and global performance.

By deeply integrating New Relic (APM, Insights, Browser, Synthetics) into their stack, Moda Operandi gained real‑time visibility into user experience and backend health, enabling safe deployments multiple times per week and proactive synthetic monitoring. The team cut desktop page loads from 4.5s to 3.5s and mobile from 5.5s to 3.5s, improved cross‑device/region health checks, and used data-driven optimization to support conversion and sales targets.

Moda Operandi

Keiron McCammon

Chief Technology Officer