Case Study: Smartpatient achieves real-time availability and performance visibility for MyTherapy with New Relic APM

Smartpatient Relies on Real-Time Metrics to Ensure Availability and Performance

smartpatient is a European digital health company behind MyTherapy, a medication adherence and health-journal app used by over 500,000 people. Because missed or late medications can have serious consequences, MyTherapy requires high availability and instant responsiveness; rapid user growth and short daily peak loads exposed performance bottlenecks that the team’s basic monitoring couldn’t detect early enough.

smartpatient implemented New Relic APM to gain real-time metrics, alerting and release-level visibility tied into its agile deployment process. This allowed teams to spot slow-developing issues, timestamp and compare releases, roll back problematic code quickly, and plan capacity for peaks—resulting in faster remediation, improved reliability that meets SLAs, and the confidence to scale and innovate.

Smartpatient

Wolfram Kerl

Head of Product