Case Study: Fynd reduces MTTD from hours to minutes with New Relic

Fynd reduces MTTD from hours to minutes with New Relic

Fynd, which supports the operations of over 1,000 brands, needed better visibility to prevent slowdowns and disruptions across its e-commerce, inventory, and logistics systems. Using New Relic, the team could validate releases, monitor performance, and catch issues before they hit production while meeting strict SLAs.

New Relic gave Fynd end-to-end observability across microservices, load testing, dashboards, and alerts, helping engineers pinpoint whether problems came from code, servers, or network latency. As a result, Fynd reduced mean time to detect issues from hours to minutes—at one point identifying a slowdown in under 15 minutes—and shipped new features faster with greater confidence.

Fynd

Amboj Goyal

Principal Engineer