Case Study: ZAP achieves faster incident resolution and reduced cloud costs with New Relic

ZAP Helps People Find the Home of Their Dreams Using Software Analytics

ZAP, a Grupo Globo division and one of Brazil’s leading real estate classifieds sites serving about 11 million monthly users, needed better visibility into its production environment to ensure fast, reliable experiences during traffic spikes and to improve cross-team agility and communication. With most of its stack on AWS and multiple teams responsible for web and mobile products, ZAP wanted a single view of real user behavior to reduce risk and speed incident diagnosis.

ZAP implemented New Relic’s Software Analytics Cloud (APM, Servers, Mobile) for end-to-end monitoring across web and mobile. The company cut incident analysis time from hours to minutes, optimized cloud usage to lower infrastructure costs, improved crash identification in mobile apps, and strengthened alignment between technology and marketing by correlating performance with campaign impact.

ZAP

Sócrates Lopes

Senior Software Architect