Case Study: Cash Converters achieves holistic visibility across 400 servers and 135 applications with New Relic

Cash Converters Gains Holistic View of 400 Servers and 135 Applications with New Relic

Cash Converters International, a franchised retailer and micro-lender with more than 700 locations, runs its .NET point-of-sale system on Windows Azure. The IT team previously relied on logs and Azure machine-level metrics, which left them “flying blind” — unable to get end-to-end visibility into network/disk/CPU/memory, distinguish database from application problems, or see system-wide performance across distributed servers.

Working with Microsoft advisors, Cash Converters deployed New Relic in under a month, monitoring 400 servers and 135 applications via a quick NuGet install. The New Relic dashboard, Apdex and App Map gave near real-time, holistic insight into application and storage health, enabling the team to find and fix a memory leak that was freezing servers, respond immediately to an Azure hardware failure, and substantially improve overall system performance.

Cash Converters

James Miles

Software Development Manager