Case Study: Manheim achieves scalable, high-performance online and mobile growth with New Relic

Manheim Scales Up to Meet Major Growth in Online and Mobile Business

Manheim, the world’s leading vehicle remarketing company (handling nearly 8 million used vehicles and more than $50 billion in transactions in 2012), operates 106 physical locations and multiple digital products that serve B2B buyers. As mobile adoption exploded—mobile visits grew 368% from 2011–2012 and more than 29,000 customers connect weekly—Manheim faced increasing complexity across diverse web and mobile stacks and needed better visibility to keep high-stakes auction services fast and reliable.

Manheim implemented New Relic to monitor Manheim.com, Simulcast Everywhere and OVE.com plus their mobile apps, using dashboards and Transaction Traces to pinpoint issues quickly. The result was unified visibility across Ops and Development, faster problem resolution, higher application availability, and the ability to scale performance confidently as mobile use continues to grow.

Manheim

Rick MacConnell

Senior Director of Development