Case Study: Fog Creek Software achieves 50% faster server response times and full-stack .NET visibility with New Relic

Innovator Fog Creek Software improves performance of leading on-demand .NET web apps

Fog Creek Software is a New York City–based developer tools company (FogBugz, Kiln, Trello) running high‑traffic on-demand .NET applications that together handle hundreds of millions of requests per month. As usage grew, the team lacked historical, application‑level visibility into performance and needed a non‑intrusive way to find bottlenecks without ripping apart their code.

They installed New Relic for .NET, quickly gaining full‑stack and real‑user (client‑side) visibility and a performance baseline. The tool exposed low‑hanging optimizations, guided server and client fixes, and helped them cut server response time in half while improving monitoring, faster issue resolution, and overall team productivity and confidence.

Fog Creek Software

Babak Ghahremanpour

General Manager