Case Study: Bringmeister achieves an optimized online grocery experience and 99.995% uptime with New Relic

Bringmeister Uses Software Analytics to Optimize the Online Grocery Shopping Experience

Bringmeister GmbH is an online grocery retailer (part of Kaiser’s Tengelmann) serving Berlin and Munich with over 8,000 items and 100+ employees. The company’s core challenge was ensuring a fast, easy shopping and checkout experience for all customers while having almost no real‑time visibility into website and backend performance—relying on monthly hosting reports and wrestling with the complexity of a Magento EAV database to find bottlenecks.

Bringmeister deployed New Relic APM and Browser to gain out‑of‑the‑box software analytics, which helped pinpoint transaction‑level issues and prioritize fixes. The insights supported a move to AWS and measurable gains—uptime rose from 99.5% to 99.995%—while enabling the DevOps team to focus optimizations that deliver the greatest customer impact.

Bringmeister

Urs Martini

Chief Technology Officer