Case Study: Move, Inc. achieves continuous deployment and reduces production errors by 82% with New Relic

Move, Inc. Achieves Continuous Deployment in QA Environment with Help from New Relic

Move, Inc., the operator of realtor.com® and a network that attracts over 30 million monthly visitors, struggled with performance visibility across a heterogeneous stack (.NET, C#, PHP, Ruby, SQL Server, PostgreSQL, Solr). Interdependent systems and ineffective monitoring made it slow and difficult for QA and engineering to diagnose cascading failures and ensure data accuracy for customers.

By rolling out New Relic APM, Server and Browser (plus features like App Map and Transaction Tracing), Move rapidly gained actionable, end-to-end insight—deploying agents in minutes and standardizing monitoring across 25+ apps with visible dashboards. Within six months they cut production errors by 82%, reduced average time-to-resolution to under 20 minutes, and accelerated their move toward continuous deployment and higher developer productivity.

Move, Inc.

Nick Steel

Senior Manager of Systems Engineering