Case Study: Mobile messaging company Tango achieves greater agility across a complex global environment with New Relic

Tango Achieves Greater Agility Across Complex Global Environment with New Relic

Tango is a cross‑platform mobile messaging and social app (founded in 2009) serving over 200 million users in 14 languages from offices in Silicon Valley, Beijing and Austin. Because it supports synchronous services like video calls across a complex, cloud‑backed global infrastructure and diverse networks (3G/4G/Wi‑Fi), Tango struggled with limited server‑side visibility, slow troubleshooting, and the need to move rapidly with frequent backend and app releases.

By deploying New Relic across its production environment in weeks, Tango gained real‑time visibility into web, mobile, and server performance, integrated alerts with PagerDuty and plugins, and unified monitoring in a single dashboard. The result was faster time‑to‑resolution, improved developer productivity, better capacity planning and user‑behavior insights, and the ability to run progressive rollouts and make data‑driven decisions more quickly.

Tango

Eric Setton

Co-Founder & CTO