Case Study: Mediacorp achieves 99.5% mobile app crash-free rate with New Relic

MediaCorp boosts mobile app crash-free rate to 99.5% with New Relic

Mediacorp, Singapore's national media network, faced the challenge of scaling its digital infrastructure to meet audience demand for instant, uninterrupted access to content across various devices. They needed to ensure seamless delivery, real-time monitoring, and optimized user experiences, especially during major events with peak traffic surges. To achieve this, they partnered with New Relic for its observability platform.

By implementing New Relic, Mediacorp gained intelligent observability to monitor application health in real-time, troubleshoot issues instantly, and enhance developer productivity. The results included achieving a 99.5% mobile app crash-free rate, increasing app ratings to an average of 4 stars, and saving developers at least two hours per week. New Relic enabled Mediacorp to reliably scale for major events and deliver a seamless streaming experience to its audience.

MediaCorp