Case Study: News UK troubleshoots potential errors before customers are impacted with New Relic

News UK improves observability across 50 applications with New Relic

News UK, a major British media company, faced challenges in managing its numerous digital properties and supporting its growing readership. They used seven different analytics solutions, which created inconsistent reporting and made troubleshooting issues time-consuming. To support a move to a DevOps framework, they partnered with New Relic and implemented its APM 360 and Insights products.

New Relic provided a unified monitoring solution that was quickly adopted companywide. The implementation included integrations with Slack and RemedyForce to automate alerting and incident management. This gave teams immediate visibility into performance, allowing them to identify and fix potential errors before customers were impacted. The solution improved communication between teams, streamlined issue resolution, and helped drive application performance to create a better online experience for millions of readers.

News UK