Case Study: Tableau Software achieves unified metric visibility and faster issue resolution with New Relic

Tableau Software Combines BlazeMeter and New Relic Metrics Within a Single Interface on an Open, Extensible Platform

Tableau Software, the Seattle-based business intelligence company, manages a suite of Drupal web applications but lacked direct access to monitoring data because network operations controlled alerts and metrics. That left the marketing development team with limited visibility into production performance and made it difficult to diagnose intermittent issues or understand historical behavior.

Tableau deployed New Relic (quick to install) to get a single, real-time dashboard with Transaction Traces, Apdex scoring, mobile alerts and weekly digests, and used the New Relic Platform to bring BlazeMeter load-test metrics into the same interface. This revealed and fixed a nightly database-backup slowdown and a host-specific 500-error sync issue, gave easy access to historical data, and reduced troubleshooting time through the platform’s modular plugin architecture.

Tableau Software

Eric Peterson

Drupal Web Developer