Case Study: Advanced Computer Software Limited achieves 25% faster application performance in 60 days with New Relic

Advanced Computer Software Group Improves Performance by 25% in 60 Days with New Relic

Advanced Learning, part of Advanced Computer Software Group (UK), builds Progresso, an ASP.NET education-management application used by roughly 50,000 students, 20,000 parents and 7,500 staff. After moving to AWS, sustained 24/7 usage revealed slow response times and SLA risks, so the team sought a monitoring solution to quickly identify and diagnose performance problems.

They chose New Relic for its fast, low-overhead instrumentation and features like Real User Monitoring, Key Transactions, plugins and Transaction Traces. Within 60 days and one major sprint they saw a 25% improvement in application performance, a 25% drop in errors, a 30% improvement in server performance and roughly a 30–33% reduction in server footprint, producing immediate ROI plus faster support case resolution and easier reporting.

Advanced Computer Software Limited

Martin Reynolds

Application Architect and Development Manager