Case Study: Voices.com achieves 50% faster application response times and quicker bug resolution with New Relic

Voices.com Improves Application Response Time by 50% with Help from New Relic

Voices.com is an online marketplace that connects businesses with 100,000 professional voiceover artists across more than 100 languages. Built on a PHP/CodeIgniter stack and serving about 250,000 users, the 32-person company needed deeper, real-time performance insight—existing tools and Rackspace alerts were too high-level, leaving the team reactive as they scaled globally.

A quick New Relic trial gave Voices.com a single pane of glass (Transaction Traces and Real User Monitoring) to pinpoint issues—most notably detecting the APC opcode-cache deprecation after migrating to PHP 5.5 so they could install Zend OPcache. That visibility led to a 50% improvement in application response time, bug fixes in minutes instead of hours, lower developer costs, and better guidance for where to allocate IT resources during expansion.

Voices.com

Dave Redfern

IT Manager