Case Study: Rumble Entertainment achieves 1,000 times faster production issue diagnosis with New Relic

Rumble Entertainment Diagnoses Issues in Production 1,000 Times Faster with New Relic

Rumble Entertainment, a 50-person Redwood City game studio that builds real-time, free-to-play multiplayer games across browsers and mobile, needed reliable monitoring as it scaled on AWS toward 100,000 concurrent users. Their previous piecemeal open-source tooling lacked application latency visibility, historical data, and required manual workarounds, making production diagnosis slow (typically 60–90 minutes) and risky for real-time gameplay.

By deploying New Relic across their clusters, Rumble gained real-time APM with clear UI, application response-time tracking and historic analysis; within two months the team could locate production bugs in seconds (about 1,000× faster), enable non-developers to diagnose issues, and accurately model server capacity and budgeting—freeing developers to focus on making games.

Rumble Entertainment

Albert Ho

Product Manager