Case Study: Work Market achieves faster troubleshooting and 99.99% uptime with New Relic

Work Market Sees Application Performance and Internal Collaboration Soar After Deploying New Relic

Workmarket, a human resources technology company, faced challenges in monitoring and optimizing the performance of its platform connecting enterprises with freelance talent. As it transitioned to a microservices architecture, it needed a solution to empower its teams and reduce lengthy troubleshooting times. The company turned to New Relic APM and Synthetics to gain clarity into its application performance and user experience.

By implementing New Relic, Workmarket drastically reduced its mean time to resolution for performance problems from several days to just a few hours. The solution provided a common platform for collaboration across DevOps, operations, and management teams. New Relic helped the company increase uptime to 99.99% and eliminate over 60% of application exceptions within two business days, significantly improving platform reliability.

Workmarket

Yujin Kim

Director of Operations