Case Study: Rent the Runway improves site performance and checkout speed with New Relic

Rent the Runway Transforms Retail with Analytics-Driven Model Supported by New Relic

Rent the Runway, a global fashion rental company, faced the challenge of scaling its performance and gaining deeper insight into its applications after a major rewrite of its website from Drupal to Ruby and Java. They needed real-time visibility into their system's performance to support their analytics-driven business model and ensure a seamless customer experience. To meet these goals, they turned to the vendor New Relic and its application performance monitoring solutions.

By implementing New Relic APM, Browser, and Mobile, the engineering team gained a unified view of their customer-facing storefront, internal warehouse systems, and mobile app. New Relic provided the code-level data needed to identify bottlenecks and optimize performance. The results were significant: the team reduced server load times for their website by 50 milliseconds, a 15% improvement, leading to faster browsing and checkout for customers and increased concurrent user capacity. New Relic became a critical tool for monitoring, planning, and ensuring reliability across the entire business.

Rent the Runway

Camille Fournier

Chief Technology Officer