Case Study: Caremerge achieves optimized senior healthcare app performance and scalable, secure operations with New Relic

Caremerge Relies on New Relic to Optimize Its Senior Healthcare App

Caremerge is a cloud-based care-coordination platform that connects doctors, nurses, and families in assisted living and senior care facilities. Used by 30,000 care providers across 130 facilities, the company needed better visibility into its servers and Node.js performance as it scaled to ensure uptime, security, and responsive patient updates.

By implementing New Relic APM, the Node.js agent, and infrastructure monitoring, Caremerge quickly identified and fixed resource-heavy SQL queries and gained real-time insight into thread, heap, and application behavior. The result is improved performance, faster troubleshooting, secure scaling to support current users, and better-informed engineering and business decisions.

Caremerge

Fahad Aziz

Co-Founder and Chief Technology Officer