New Relic
287 Case Studies
A New Relic Case Study
Sqills, a provider of booking and reservation software for public transportation, faced the challenge of ensuring optimal performance and availability for its mission-critical S3 Passenger platform during rapid growth and a migration to AWS. They needed deep visibility to quickly pinpoint the root cause of any performance issues to prevent transaction failures and revenue loss for their clients.
By implementing the New Relic observability platform, Sqills gained round-the-clock, system-wide visibility into its application and infrastructure performance. The solution enabled proactive monitoring, streamlined incident response via integrations with Slack and PagerDuty, and provided accessible dashboards for the entire company. As a result, New Relic helped ensure a smooth cloud migration, supported daily deployments, and led to a steep incline in application quality and performance, allowing developers to spend less time troubleshooting and more time delivering product improvements.