New Relic
273 Case Studies
A New Relic Case Study
Sqills is a Dutch SaaS provider of S3 Passenger, a booking and reservation platform used by major rail and bus operators. As the company scaled and migrated from a local cloud to AWS to support global expansion, it faced the challenge of guaranteeing always-on performance and fast, reliable transactions for millions of daily passengers—something that basic infrastructure metrics couldn’t fully reveal.
Sqills implemented New Relic APM, Infrastructure and Insights across its microservices and integrated alerts with Slack and PagerDuty to gain 24/7, end-to-end visibility. The solution smoothed the AWS migration, sped up root-cause identification and resolution, boosted developer productivity, improved application quality and customer satisfaction, and accelerated time-to-market for new features.
Joost Doevelaar
Communications Officer