Case Study: BlackLine improves observability and predictable pricing with New Relic

BlackLine automates accounting with predictable pricing

BlackLine, which automates accounting, needed to reduce the high cognitive load on engineers during incidents and replace multiple monitoring tools with a simpler way to correlate system information. The company turned to New Relic for observability and pricing clarity, helping teams better understand issues across their environment.

With New Relic, BlackLine consolidated data from scattered tools into one platform and used a single agent installation to catch issues that were previously slipping through the cracks. New Relic also provided built-in dashboards and predictable “Xs and O’s” pricing, improving spend visibility for finance and procurement while helping BlackLine relieve pressure before clients felt it.

BlackLine

Michael Cook

Director of Observability and Service Management