Case Study: Carsales.com.au achieves faster deployments, reduced outages, and improved customer experience with New Relic

Carsales.com Drives Great Buyer and Seller Experiences with Help from New Relic

Carsales.com Ltd. is Australia’s leading online automotive classifieds network (carsales.com.au and related sites), supporting high-volume traffic—its image server serves over six billion images weekly and retail sites see peaks of about 1,200 requests per second. After a three-day outage following a major migration, the company needed real-time visibility into application performance and customer experience to prevent costly outages and support a DevOps, customer-focused approach.

Carsales.com adopted New Relic APM to give developers, product managers, and operations a single view of production (release markers, Apdex scoring, deployment history), speeding troubleshooting and enabling microservices and continuous delivery. The result: roughly 600 small deployments per week, far fewer and shorter outages (saving hundreds of thousands of dollars), improved code quality and customer satisfaction, and greater confidence to scale internationally.

Carsales.com.au

Tom Hissink

Group Manager of Trade Systems