Case Study: BASF Agricultural Solutions unifies application monitoring and accelerates decision-making with New Relic

BASF Agricultural Solutions connects applications in 10 minutes with New Relic

BASF Agricultural Solutions, a division of the global chemical company BASF, faced a challenge in monitoring its complex digital portfolio spread across multiple applications and products. With teams using disparate tools, reporting was manual and slow, delaying both technical fixes and business decisions. Their leadership needed a holistic view of the entire technical landscape's health. To solve this, they partnered with New Relic to implement a unified monitoring solution.

Using New Relic, BASF built a custom dashboard called the Global Application Monitoring Experience (GAME) Board. This solution provided a single source of truth, connecting technical performance to business metrics and giving teams immediate visibility into application health. The implementation democratized data, shifted to a proactive monitoring approach, and automated onboarding with Terraform. This unified view slashed troubleshooting time, replaced all manual reporting, and enabled faster, more informed business decision-making.

BASF Agricultural Solutions